Concept build
Dispatch board for a field service crew
A week-at-a-glance scheduling board meant to replace the whiteboard and the group chat: dispatchers see every job and every crew, technicians see only today.
Project details
Built to test one idea — that most scheduling software fails because it models the calendar rather than the work. A job carries its own state (quoted, scheduled, en route, blocked, done) and the board is a view of that state rather than the source of it, so a change made on a phone in a van and a change made at a desk cannot disagree. Drag-to-reschedule is matched by a keyboard command and a menu action, because a dispatcher on a trackpad and a technician on a cracked phone screen are not the same user. Runs on generated fixtures; no client data.
- Custom software
- Scheduling
- Offline-tolerant
- WCAG 2.2 AA